ABTA’s popular Complaints Handling workshop will give you the crucial tools to help you deal with complaints effectively, including written and verbal complaint handling techniques.

Employee complaints are a fact of business life. Companies that manage complaints effectively not only can boost employee morale and satisfaction, but also may benefit from the information gained ...

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...

(MENAFN- GlobeNewsWire - Nasdaq) The market opportunity lies in providing solutions and services for global medical device companies to comply with US FDA and EU MDR post-market surveillance and ...