HPD opens its training process to local media as it works to recruit the next generation of emergency dispatchers.

Emergency24 has announced a new partnership with Intrado Life & Safety that enables alarm data to be digitally transmitted directly to more than 600 emergency communications centers across the United ...

The La Vergne Board of Mayor and Aldermen will vote Tuesday evening on whether to continue a contractor agreement with a ...

Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...

Artificial intelligence is helping dispatchers locate callers faster, communicate across language barriers and, in some cases ...

The 911 Center in Roanoke will be rolling out new emergency medical dispatch protocols, moving to a more data-driven system. “Our current system is much more individualized, experience-based,” 911 ...

Onondaga, N.Y. - The Onondaga County 911 Center - which handles about 500,000 calls a year - will be launching two new tools ...