Microsoft extends classic Outlook app support to March 2027 for general users and April 2029 for enterprise customers, according to PCWorld. The delay reflects ongoing issues with the new Outlook app, ...

Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...

Last week U.S. President Donald Trump called for federal agencies to drop their use of Anthropic, and Secretary of War Pete Hegseth said Anthropic would keep providing its services to the Pentagon for ...

Microsoft beat consensus on the top and bottom lines, as cloud growth moderated. The company had $37.5 billion in quarterly capital expenditures and finance leases, above Wall Street's $34.3 billion ...

Privacy advocates are worried about the precedent this sets and the potential for abuse. Privacy advocates are worried about the precedent this sets and the potential ...

Microsoft has secured a $170.4 million task order to continue supporting the Cloud One program, a cornerstone of the Department of the Air Force’s enterprise cloud strategy. The firm-fixed-price task ...

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T-Mobile removes a convenient customer service option As T-Mobile realigns its approach, it has recently decided to pull the plug on a convenient service for customers. After Dec. 31, T-Mobile ...

Microsoft is suffering an ongoing DNS outage affecting customers worldwide, preventing them from logging into company networks and accessing Microsoft Azure and Microsoft 365 services. Some of those ...

Thousands of users were reporting outages across Microsoft services and a variety of other products midday on Wednesday, Oct. 29. Thousands of users reported issues or outages with Microsoft Azure, a ...

The Deputy CISO blog series is where Microsoft Deputy Chief Information Security Officers (CISOs) share their thoughts on what is most important in their respective domains. In this series, you will ...

Microsoft will be ending official support for Windows 10 in just a few weeks, and it's something many users have been dreading, either because their aging hardware isn't eligible to run the company's ...